**Returns:**

- You have 30 days to request a return after receiving your item.
- To be eligible, the item must be unworn, with tags, and in its original packaging, along with the receipt.
- Contact us at info@rolltru.co.uk to start a return.
- Don't send items back without requesting a return first.
- Note: International shipping may have longer transit times.

**Damages and Issues:**

- Check your order upon receipt and contact us if there are issues.
- We'll address defective, damaged, or wrong items promptly.
- Sale items and gift cards cannot be returned.

**Exchanges:**

- Fastest way to exchange is to return the item and make a new purchase.

**Refunds:**

- We'll notify you after inspecting your return.
- If approved, expect a refund within 10 business days.
- Keep in mind, your bank may take time to process the refund.
- Contact us at info@rolltru.co.uk if it's been over 15 business days since approval.

UK Orders:

• FREE shipping on all orders within the United Kingdom.

International Orders:

• For international orders, a flat shipping fee of £4.40 will apply.

We strive to process and dispatch orders promptly. Please note that international shipping may involve longer transit times due to customs and international delivery processes.

If you have any questions or require further assistance regarding shipping, feel free to reach out to us at info@rolltru.co.uk